FAQs

Frequently Asked Questions

1. What is Semiconmart.com?

SemiconMart is your trusted online marketplace for high-quality electronic components. We specialize in providing a wide range of semiconductors, microcontrollers, sensors, and other essential parts for engineers, manufacturers, and hobbyists. With a commitment to quality, competitive pricing, and fast shipping, we ensure you get the best components for your projects.

2. How to check the status of my order?

You can check the status of an order under ‘My orders’ by logging in to Semiconmart.com. Once shipped, our team will share the tracking details to your registered mail ID, you can now start tracking using the details

3. How long does shipping take?

Shipping times vary depending on your location. Typically, products are delivered within 3-5 days.

4. Do you ship internationally?

Currently, we are unable to offer international shipping, but we hope to expand our services to include it in the future. Thank you for your interest!

5. What are the shipping costs?

Shipping is free for all orders above Rs 500/- for Pan India and for COD ₹150 additional

6. Can I return my product?

Products can be returned within 2 days of receiving the product. Return is acceptable when the ordered product is damaged/faulty at the time of receiving the product. Customers must provide an unboxing video of the product. And, enjoy a hassle-free 100% refund within 48 working Hours. For more details read Returns and Refund Policy.

7. What is the return procedure?

Please raise a ticket to our customer support team along with the order ID and reason for return, you can also message us on WhatsApp, Our team will get back to you on the ticket to collect all the necessary information

8. Can I cancel my order?

If the order is unshipped, you may cancel the order. Usually, our team takes 3-4 working hours to ship your product from the time your order has been received. Please write to info@semiconmart.com requesting for cancel of order with order ID, or you can reach out to us via chat.

9. Do you provide a warranty?

Warranty is extended only on products where the manufacturer offers an extended warranty. To claim a warranty, the issue must be reported within the return period. Please note, any damages caused by the customer are not eligible for a warranty claim.

10. What payment methods do you accept?

We accept all major credit cards, Debit Card and UPI payment methods.

11. Do you provide a GST bill?

If you wish to obtain a GST bill, please share your GST number while placing an order only

12. I want to place a bulk order. Do I get discounts?

We have good news – YES! Mail us the items and the quantity of each item to info@semiconmart.com and we shall provide you a quotation with the best prices.

13. Can I track my order?

Yes, you will receive a tracking number via email. You can use this number to track your package through our courier partner’s website.

14. How can I contact customer service?

You Can Contact Us Via WhatsApp Chat Or info@semiconmart.com